Refund Policy
Our products come with an unconditional satisfaction guarantee.
At The Book Nookery we want you to be happy with your purchases. If you find any product to be faulty please let us know immediately and we will exchange them for you or have them repaired. We comply with Australian Consumer Law in regards to returns and guarantees.
If you find that the item/s you purchased are not to your standards, we are happy to offer an exchange or refund (less the shipping cost) providing the item/s are returned within 30 days from date of original purchase and subject to the item/s being unwashed and unused and in original condition & packaging.
Please note that returns WILL NOT be accepted on discontinued/clearance items that have been purchased at a discounted price.